Find Your Perfect Student House in Canterbury

Searching for student accommodation in Canterbury? At Nicholas Humphreys Canterbury, we provide high-quality student houses near the University of Kent (UKC), Canterbury Christ Church University (CCCU), and the University for the Creative Arts (UCA). Whether you need a 3-bed student house, 4-bed student house, 5-bed student house, 6-bed student house, or even a 7-bed student house, we have properties to suit all group sizes.

High-Quality & Affordable Student Housing

We offer a variety of student properties in Canterbury, from affordable student housing to luxury student properties. Many of our houses have been newly refurbished with modern kitchens, spacious living areas, and comfortable bedrooms, perfect for making the most of your university experience.

Prime Student Locations

Our houses are located in the best student areas, including:

Downs Road
Elliot Footpath
North Holmes Road
Forty Acres

All properties are within walking distance of your university campus, city centre shops, nightlife, and transport links.

Why Choose Nicholas Humphreys Canterbury?

One of the largest providers of student accommodation in Canterbury
Houses ranging from 2-bed to 7-bed student properties
Competitive rents & no hidden fees
Properties near UKC, CCCU, and UCA
Flexible tenancy options & easy application process

We understand that renting a student house in Canterbury can be overwhelming, but our friendly team, many of whom are University of Kent and Christ Church alumni, are here to make the process easy and stress-free.

Ready to find your perfect uni house in Canterbury? Browse our listings or get in touch today!

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‘Report Maintenance Here’ button (middle top of page) linking to Fixflo

Report Maintenance

Why Must All Maintenance Issues Be Reported in Writing?

If you live in a property managed by us on behalf of your landlord, reporting a maintenance issue couldn’t be easier. Please use nhcanterbury.fixflo.com to submit your issue.

Your report will be forwarded to a relevant and qualified contractor, who will then contact you to arrange an appointment at a convenient time. Once your request is submitted, you’ll receive a confirmation email with a reference code, please keep this for future reference.

We cannot accept maintenance reports via email or phone, so please ensure all issues are reported through Fixflo.

The Law – Why It’s Important to Report Maintenance Issues

Under Section 33 of the Deregulation Act 2015, tenants are legally protected from retaliatory evictions. To benefit from this protection, you must report any repair or maintenance issue in writing.

What Can I Expect?

Unfortunately, things can go wrong in any property, taps leak, appliances break down, and boilers stop working. While we can’t always prevent these issues, we guarantee that we’ll handle them as efficiently as possible.

However, this doesn’t mean your issue will be resolved immediately. Just like in any home, it may take a couple of days for a contractor to be available, or a new part may need to be ordered, which could take up to a week. We’ll keep you updated throughout the process via the portal.

Please bear with us, we will always work to resolve your issue as quickly as possible.

How to Ensure Your Maintenance Issue is Resolved Quickly

To help us address your issue efficiently, please provide detailed information when reporting a problem:

Appliance issues? Include the make and model number so we can assign the most suitable contractor.
Error messages? Try searching online, you may find a simple fix that avoids a callout.
Suspect a fault? Report it immediately to prevent escalation. If an issue worsens due to delayed reporting, you may be liable for repair costs.

Emergency Maintenance – What to Do Outside Office Hours

Visit nhcanterbury.fixflo.com and you will be given contact details of our out of hours maintenance contractor.

What is classed as an emergency maintenance issue?

Loss of power
Blockage of the properties only toilet
Boiler break downs (October – March only)
Uncontrollable leaks
Broken windows or doors following a break-in
If you smell gas or detect a gas leak call the National Gas Emergency service on 0800 111 999

Please note that any out of hours emergency contact regarding loss of keys or leaving in the property will result in charges being made to the tenant responsible.

What to Do If You Are Locked Out

If you are locked out and it is out of office hours you should contact our out of hours contractor but please be aware that you will be liable for the contractor’s charge.

If you are locked out during office hours and need assistance, we can let you in, but a call-out charge will apply.

Heating & Hot Water Issues

As a tenant, you are responsible for using the heating and hot water facilities correctly. Any damage caused by misuse may result in repair costs being deducted from your deposit or charged directly to you.

Common Issues to Report:

Radiators not heating properly, They may need bleeding. If you have a radiator key, this falls under standard tenant maintenance.
No hot water or heating, This may indicate a boiler fault.
Shower water not heating, Check other taps to see if the issue is with the shower only.

Electrical Issues

When you move in, locate your fuse board.

If your electrics stop working:

Check the fuse board, Ensure all switches are up.
Check your appliances, If power keeps tripping, unplug all appliances and switch them back on one by one.
Try another socket, If an appliance is faulty, stop using it immediately.

If you cannot locate the issue, report it via Fixflo.

Drains & Pipes – How to Prevent Blockages

Blocked drains and leaks are often the tenant’s responsibility. You may be charged for repairs if the blockage was caused by misuse.

How to Avoid Blocked Drains:

Do not flush wipes, sanitary products, or anything other than toilet paper.
Never pour oil or food waste down the sink.
Keep shower and sink drains clear of hair and debris.
Empty pockets before using the washing machine.

If your property has a macerator pump, ensure it is switched on and used correctly at all times.

Fire Alarms – Your Responsibility

If we manage your property, we will test the fire alarms during inspections and arrange annual system checks. However, you should also test your smoke alarm regularly for your safety.

Fire Alarm Maintenance:

Test the alarm weekly by pressing the test button.
Keep it clean, Dust can cause false alarms or prevent it from working.
Never remove the battery, If your alarm beeps, report it immediately.

Mould & Condensation – How to Prevent It

Mould is usually caused by lifestyle factors and poor ventilation. Everyday activities like cooking, showering, and drying clothes indoors create moisture, which leads to condensation and, eventually, mould.

How to Prevent Mould:

Ventilate properly, Open windows regularly, especially after showering or cooking.
Use extractor fans, Keep them switched on when using the bathroom or kitchen.
Avoid drying clothes indoors, If you must, ensure windows are open.
Keep furniture ventilated, Leave space behind wardrobes and cupboards.
Maintain even heating, Keeping rooms at a consistent temperature helps prevent condensation.

Following these steps will help maintain a clean, healthy living environment and reduce the risk of damage to your property.